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Can the tiles be placed outside?
The tiles have been fired to 900 degrees centigrade, creating an extremely durable finish that is scratch, heat and water resistant and the colours will not fade, even in direct sunlight. However, if you live in freezing, northern climes, there will be a deterioration after some years of frost.

Can I order tiles with a custom design?
In most cases, it's not economical to create a unique design for a one-off tile or small panel, but may be possible if you wish to order a large mural or multiple copies of a design. You can send an email to: info@olariapequena.com outlining your idea and we will reply quickly, to let you know if we can help you. e.g. We recently had an interesting commission to design a tile sign for "Casa de TorreĆ£o", a small rural tourism project, (see the "tile: lettering" section) and in that instance, the client also wanted a series of tiles with the design for promotional purposes, which made the job viable.

Can I order a name plaque for my house?
Yes. We can produce frost-proof stoneware, house name tiles with plain, embossed text. (Example in "lettering" section: "CASA DO PARAISO") If you send an email to info@olariapequena.com with your request, we'll get back to you with a proposal, It isn't feasible, regrettably, to create a custom design, motif or adapt our existing themes for a small one-off piece, (see answer above) as it is very time consuming to do this. (It can be compared to creating a logo, which, can be costly, but, is then reproduced countless times which spreads the initial design cost.)

How long will it take for my order to arrive?
Within Europe: 1 week from order if in stock. Outside Europe: 2 weeks.
If out of stock, we will have to make to order, and so will take an additional 2 weeks. If any item is out of stock we will inform you by email of estimated delevery time.